Shipping policy

SHIPPING POLICY Laughter & Kandy Beauty Last updated: June 2026

1. Order Processing All orders are processed within [1–2] working days (Monday–Friday, excluding UK public holidays). Orders placed after [2pm] may be processed the following working day. You will receive a confirmation email once your order has been dispatched.

2. UK Shipping We offer the following delivery options within the United Kingdom:

Service Estimated Delivery Cost

Standard Delivery [3–5] working days [£X.XX]

Express Delivery [1–2] working days [£X.XX]

Free Standard Delivery [3–5] working days On orders over [£XX]

3. International Shipping We currently ship to [list countries / "selected international destinations"]. International delivery times and costs vary by destination and will be calculated at checkout.

Please note that international orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

4. Order Tracking Once your order has been dispatched, you will receive an email with your tracking information. You can use this to monitor your delivery via [carrier name, e.g. Royal Mail / DPD].

5. Lost or Delayed Parcels If your order has not arrived within [10] working days of your dispatch confirmation (UK) or [28] working days (international), please contact us at [your contact email] and we will investigate with the carrier. We are unable to raise a claim with the carrier until these timeframes have passed.

6. Incorrect Address Please ensure your delivery address is correct at the time of ordering. Laughter & Kandy Beauty cannot be held responsible for orders delivered to an incorrect address provided by the customer.

7. Damaged or Missing Items If your order arrives damaged or items are missing, please contact us within [48 hours] of delivery with your order number and photos of the damage. We will do our best to resolve this promptly.

8. Contact Us For any shipping queries, please contact us at hello@laughterandkandy.com